Insurance Front Desk & Client Care Specialist

Talentify; Southside (AL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training and development

Job summary

Todd Davis - State Farm Agent is seeking a Receptionist to join the team and provide essential front-desk support. You will greet customers, manage schedules, and handle inquiries while maintaining accurate customer records.

The role involves engaging with customers to identify opportunities for insurance options and delivering excellent service in a supportive workplace. Training and development opportunities are available.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Organizational skills

Multitasking

Sales conversations

Customer service

Tools

Microsoft Office

CRM systems

Job description

Todd Davis - State Farm Agent is seeking a Receptionist to join the team and provide essential front-desk support. You will greet customers, manage schedules, and handle inquiries while maintaining accurate customer records.

The role involves engaging with customers to identify opportunities for insurance options and delivering excellent service in a supportive workplace. Training and development opportunities are available.