Insurance Front Desk & Client Care Specialist

Cara Fisher - State Farm Agent; Orlando (FL); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Cara Fisher - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team. The role emphasizes greeting clients, managing appointments, and handling inquiries with a focus on customer service.

The ideal candidate is organized, detail-oriented, and eager to learn in the insurance space, contributing to a positive workplace and opportunities for growth within the team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Sales conversations

Multitasking

Phone etiquette

Tools

Microsoft Office

CRM systems

Job description

Cara Fisher - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team. The role emphasizes greeting clients, managing appointments, and handling inquiries with a focus on customer service.

The ideal candidate is organized, detail-oriented, and eager to learn in the insurance space, contributing to a positive workplace and opportunities for growth within the team.