Insurance Office Receptionist & Client Care Specialist

Michelle Kreeger - State Farm Agent; Harrisburg (Dauphin County); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Vision insurance

401(k) matching

Dental insurance

Flexible schedule

Job summary

Michelle Kreeger - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a customer-focused insurance office in Harrisburg. You will greet visitors, manage scheduling, and support daily operations while identifying opportunities to offer insurance options.

The ideal candidate is organized, communicates well, and comfortable with sales conversations. Prior receptionist or customer service experience and basic computer skills are required. Training provided.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organized with multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Multitasking

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Michelle Kreeger - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a customer-focused insurance office in Harrisburg. You will greet visitors, manage scheduling, and support daily operations while identifying opportunities to offer insurance options.

The ideal candidate is organized, communicates well, and comfortable with sales conversations. Prior receptionist or customer service experience and basic computer skills are required. Training provided.