Insurance Front Desk Associate — Growth & Support

Seth Gardner - State Farm Agent; Mechanicsburg (Cumberland County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Seth Gardner - State Farm Agent in Mechanicsburg, PA is seeking a Receptionist - Team Member to warmly greet customers, manage inquiries, and support daily office operations.

The ideal candidate is organized, communicates clearly, and comfortable with handling scheduling, basic CRM tasks, and identifying opportunities to discuss insurance options.

This role offers a supportive team environment with performance-based bonuses, flexible scheduling, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Seth Gardner - State Farm Agent in Mechanicsburg, PA is seeking a Receptionist - Team Member to warmly greet customers, manage inquiries, and support daily office operations.

The ideal candidate is organized, communicates clearly, and comfortable with handling scheduling, basic CRM tasks, and identifying opportunities to discuss insurance options.

This role offers a supportive team environment with performance-based bonuses, flexible scheduling, and opportunities for advancement.