Customer-Focused Receptionist & Insurance Team Member

Seth Joubert - State Farm Agent; DeRidder (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Seth Joubert - State Farm Agent is seeking a Receptionist - Team Member to greet customers, manage appointments, and handle inquiries in a fast-paced, customer-focused environment. You will support the team with administrative tasks while learning the insurance industry and expanding customer interactions.

The ideal candidate has experience in reception or customer service, strong communication, and basic computer skills.

Qualifications

• Experience as a receptionist or in customer service roles.
• Strong communication and interpersonal abilities.
• Good organizational and multitasking skills.
• Comfortable with sales-oriented conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them appropriately.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records accurately.
• Engage with customers to present insurance options where appropriate.
• Provide excellent customer service and follow up on needs.
• Support team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Seth Joubert - State Farm Agent is seeking a Receptionist - Team Member to greet customers, manage appointments, and handle inquiries in a fast-paced, customer-focused environment. You will support the team with administrative tasks while learning the insurance industry and expanding customer interactions.

The ideal candidate has experience in reception or customer service, strong communication, and basic computer skills.