Insurance Eligibility & Coverage Specialist

externallincarecareers; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

externallincarecarecareers is seeking an Insurance Eligibility Specialist to verify patient benefits for DME equipment and resolve insurance issues. You will contact insurers, confirm coverage levels, deductibles, and patient responsibilities, and enter data with high accuracy.

Ideal candidates have a HS diploma, 1–2 years in patient billing, excellent customer service, and strong multitasking skills to manage calls and data entry efficiently while keeping meticulous records.

Qualifications

• High School diploma or equivalent required.
• 1–2 years experience working with patient billing preferred.
• Prior experience with insurance companies preferred.
• Excellent multitasking and attention to detail.

Responsibilities

• Identify when insurance has termed and address insurance issues.
• Ensure patient benefits cover required DME equipment.
• Contact insurers to verify coverage levels, deductibles, and patient responsibilities.
• Enter data accurately and update patient benefit information in the system.
• Spend significant time on the phone with insurance companies and/or patients.
• Maintain accurate patient insurance records and collaborate with colleagues.

Skills

Insurance eligibility

DME coverage

Data entry

Customer service

Phone communication

Attention to detail

Multitasking

Education

High School diploma or equivalent

Tools

Insurance system

Job description

externallincarecarecareers is seeking an Insurance Eligibility Specialist to verify patient benefits for DME equipment and resolve insurance issues. You will contact insurers, confirm coverage levels, deductibles, and patient responsibilities, and enter data with high accuracy.

Ideal candidates have a HS diploma, 1–2 years in patient billing, excellent customer service, and strong multitasking skills to manage calls and data entry efficiently while keeping meticulous records.