Insurance Document Specialist - Onsite Contract

BBG Ventures, LLC; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision benefits

401k

Job summary

Northwestern Mutual is seeking an Insurance Document Associate on a contract basis in Milwaukee. The role involves opening, evaluating, and routing mail, supporting underwriting and claims document processing, and ensuring accuracy with strict adherence to procedures.

Responsibilities include coordinating document flow, reviewing high-priority insurance documents, and maintaining compliance with privacy regulations.

Qualifications

• High school or equivalency required.
• 1-2 years prior mail handling or customer services experience required.
• Strong ability to coordinate and prioritize work under tight time constraints.
• High degree of accuracy; fast-paced environment.
• Basic PC proficiency.
• Ability to work independently within policy and procedures.
• Strong team worker with collaborative skills.
• Ability to handle confidential information in privacy-compliant manner.
• Ability to multi-task across systems.
• Must be able to lift 15-20 lbs consistently.

Responsibilities

• Open, evaluate, acknowledge and distribute mail for an assigned business unit.
• Examine incoming mail for correct destination and re-route misdirected items.
• Identify/acknowledge receipt of all incoming mail.
• Report information to the underwriter and complete required forms.
• Sort, slot, and ship mail; assist with Electronic Document Conversion.
• Meet service level agreements and ensure accurate processing of documents.
• Review underwriting and claims documents for accuracy and compliance.
• Prepare documents for scanning and ensure correct order.

Skills

Mail handling

Documentation review

Coordination & prioritization

Attention to detail

Confidential information handling

Independent work

Team player

Multi-tasking

Lifting 15-20 lbs

Education

High school or equivalency

Job description

Northwestern Mutual is seeking an Insurance Document Associate on a contract basis in Milwaukee. The role involves opening, evaluating, and routing mail, supporting underwriting and claims document processing, and ensuring accuracy with strict adherence to procedures.

Responsibilities include coordinating document flow, reviewing high-priority insurance documents, and maintaining compliance with privacy regulations.