Insurance Delivery Lead & Senior BA (SPOC)

DXC Technology Company; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

DXC Technology seeks a Senior Insurance Business Analyst / Delivery Lead to coordinate delivery across BPS, ITS, customers, and partners. You will translate business requirements into user stories and manage dependencies using Agile practices.

This role requires strong insurance domain knowledge and stakeholder management across onshore and offshore teams. You will facilitate collaboration between business, technical, and QA teams, oversee day-to-day delivery activities, and support release

Qualifications

• 6–8 years of professional experience in the insurance industry.
• Experience in Insurance Business Analysis and/or Quality Assurance.
• Ability to translate business requirements into user stories, tasks, and acceptance criteria.
• Experience coordinating delivery across multiple teams, stakeholders, and external partners.
• Strong stakeholder management, communication, facilitation, and conflict-resolution skills.
• Experience acting as a central point of contact (SPOC) in an Agile/Scrum environment.

Responsibilities

• Act as the primary point of contact across BPS, ITS, customers, product owners, and teams.
• Translate requirements into actionable user stories, tasks, and Jira items.
• Coordinate workload across multiple teams and partners, clarifying priorities and timelines.
• Foster collaboration between business, technical, and QA teams to produce deliverables.
• Monitor progress, manage risks, and track dependencies.
• Support Agile/Scrum ceremonies and delivery cadence with Scrum Masters.
• Coordinate UAT activities, release readiness, and stakeholder sign-offs.
• Provide timely status updates to leadership and stakeholders.
• Maintain cross-time-zone communication with onshore and offshore teams.

Skills

Insurance domain expertise

Delivery coordination

Stakeholder management

Agile/Scrum delivery

Communication

Organizational skills

Problem-solving

Multitasking

Tools

Jira

ServiceNow

Job description

DXC Technology seeks a Senior Insurance Business Analyst / Delivery Lead to coordinate delivery across BPS, ITS, customers, and partners. You will translate business requirements into user stories and manage dependencies using Agile practices.

This role requires strong insurance domain knowledge and stakeholder management across onshore and offshore teams. You will facilitate collaboration between business, technical, and QA teams, oversee day-to-day delivery activities, and support release