Senior Insurance Delivery Lead & BA (Agile)

1208 FSG - Cybertek Corp.; Texas; Hybrid; USD 84,000 - 157,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee wellness programs

Life and disability insurance

Retirement savings plan

Paid holidays and paid time off

Job summary

DXC Technology seeks a Senior Insurance Business Analyst / Delivery Lead to coordinate delivery across insurance services, ITS, and QA teams. You will translate complex insurance requirements into actionable work items, manage dependencies, and ensure alignment among stakeholders in a fast-paced delivery environment.

The role emphasizes hands-on leadership and coordination rather than direct people management, with focus on timely delivery and clear communication across time zones and external

Qualifications

• Ten-plus years in roles touching insurance business analysis or QA.
• Strong understanding of core insurance processes: policy admin, claims, billing, underwriting, broker ops.
• Experience coordinating delivery across multiple teams and external partners.
• Experience acting as a central SPOC or delivery coordinator in Agile/Scrum.
• Ability to translate business requirements into user stories, tasks and acceptance criteria.
• Hands-on Jira usage for backlog management and tracking across teams.
• Excellent stakeholder management, communication, facilitation, and conflict resolution.
• Ability to collaborate with US-based and offshore teams across time zones.

Responsibilities

• Act as the primary SPOC across business, ITS, customers, product owners, and distributed teams.
• Translate business requirements into actionable user stories, tasks, and Jira items.
• Coordinate workload across teams and delivery partners with clear priorities and timelines.
• Facilitate collaboration between business, technical, and QA teams to ensure clear deliverables.
• Monitor progress, follow up on work, and ensure commitments are met.
• Identify risks, impediments, and cross-team dependencies and drive resolution.
• Support Agile/Scrum delivery, including coordination with Scrum Masters.
• Coordinate UAT, release readiness, and stakeholder sign-offs.
• Provide accurate status reporting on progress, risks, and decisions to leadership.
• Manage communications with onshore and offshore teams across time zones.
• Support hypercare activities and post-release issue resolution.

Skills

Insurance domain experience

BA/QA background

Jira backlog management

Stakeholder management

Agile/Scrum delivery coordination

Translate requirements to user stories

Cross-team coordination

Communication and negotiation

Time-zone collaboration

Problem-solving

Tools

Jira

ServiceNow familiarity (CSM/FSO)

Job description

DXC Technology seeks a Senior Insurance Business Analyst / Delivery Lead to coordinate delivery across insurance services, ITS, and QA teams. You will translate complex insurance requirements into actionable work items, manage dependencies, and ensure alignment among stakeholders in a fast-paced delivery environment.

The role emphasizes hands-on leadership and coordination rather than direct people management, with focus on timely delivery and clear communication across time zones and external