Senior Insurance Account Delivery Leader

1571 Global Outsourcing Svcs

Texas

Hybrid

USD 120,000 - 223,000

Full time

8 days ago

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Benefits offered by this job

Health, dental, and vision insurance

Retirement savings plan

Paid holidays

Paid time off

Job summary

DXC Technology is seeking a Sr Manager, Account Delivery to lead day-to-day delivery for Insurance client accounts. You will ensure contractual commitments and service levels are met, strengthen client relationships, and drive financial performance and growth opportunities.

Responsibilities include partnering with teams, managing budgets and forecasts, monitoring KPIs, and driving improvements across delivery operations.

Qualifications

Bachelor's degree in Business, Technology, Insurance, or related field or equivalent experience.
8+ years of professional experience, including 3+ years in account delivery or leadership roles.
Experience supporting clients within the Insurance Industry is required, with knowledge of insurance operations and/or technology environments.
Demonstrated experience managing complex client relationships and delivery commitments.

Responsibilities

Lead day-to-day delivery and operational performance of assigned Insurance client accounts.
Partner with cross-functional teams to ensure efficient account operations and service levels.
Manage account financial performance, including budget management, cost control, and forecasting.
Identify growth opportunities within existing accounts and align client needs with DXC capabilities.
Communicate updates on performance, risks, and improvement initiatives to leadership and clients.
Drive continuous improvement in service quality and client satisfaction.