Insurance Data Administrator (NZ or AU General Insurance) - WFH Remote- Eastwood Avenue, Quezon City, Metro Manila, Philippines 2 - 4 Years Probationary
Job Description
About the role: The purpose of the role is to work with the Project team and Member businesses to check andinput client and policy data into the member BrokerManagement System to ensure it is accurate andmeets the needs and requirements of the memberbusiness.
Key Responsibilities
- Extracts, validates, and analyzes desired data.
- Defines the scope and format of reports andprepares same.
- Collaborates on the implementation and evaluationof data migration processes, including determiningthe metrics and methodologies to be used.
- Operating business intelligence software asrequired.
- Work with client teams to optimize data design andusage.
- Prepare environmental and proceduraldocumentation.
- Create and maintain data dictionary by revising andentering definitions.
- Maintain & update data warehouses
- Provide insights that will allow management theability to quickly identify areas for improvement.
- Support the units of the organization by developingand set up reporting dashboards and clearlycommunicate data status.
- Liaise with business stakeholders to understand therequirements or business needs, as well as identifyreporting solution required.
- Maintenance of data credibility by doing systemdata clean-up.
- Responding to ad-hoc queries.
- Ensure client and policy information is accuratelykeyed into the Broker Management System fromportals or other information as provided or defined.
- Provide superior administration of client servicingthrough the accurate, efficient and timely productionof policy related documentation
- Support the achievement of high levels of clientsatisfaction through effective administrative supportto Broking staff
- Other duties as required
- Careful management of any relevant expensesincurred through the duration of the contract.
Customer / Partner
- Ensure partner satisfaction with performance
- Delivery of client and policy data enrichment tomeet business requirements and quality standards.
- Exceed member expectations with the quality of thedata entry
- Maintain a close liaison and working relationshipwith NZ brokers and member businesses
Governance and Process
- Delivering tasks in a timely manner
- Products, applications and systems work correctly
- Boards & documentation updated in a timelymanner
- Compliance to company policies
- Positive contribution to the project team
- Satisfaction with performance by, Head ofTechnology Solutions and Rollout Managers
Qualifications
- 2+ years experience in data processing/migration or similar roles
- Demonstrated experience in Insurance Policy preparation
- Experience in data management, extraction, database maintenance
- Intermediate Excel skills
- Proficient in all other Microsoft office products
- Knowledgeable in general insurance (AU/NZ)
- Working knowledge of Insurance Broking Systems
- Experienced in system maintenance and administration (e.g setting up users and password for logging into a portal/system, updating information into the database, etc)
Why IntoGREAT?
- Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards.
Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.
- Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.
- Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles
Job Snapshot
Updated Date
29-Jun-2026
Department
Insurance