Customer Service Representative - State Farm Agent Team Member

Mycityinsurance; Syosset (NY); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Descripción de la vacante

State Farm Agent Sonny Sahni is seeking a Customer Service Representative to deliver exceptional service and support the agent team. You will resolve inquiries, coordinate with team members, and help community members with their insurance needs.

The role offers growth opportunities for driven, sales-minded individuals. Strong communication and a customer-focused mindset are essential, with bilingual Spanish experience preferred.

Formación

• Clear communication and strong interpersonal skills.
• Able to multitask and stay organized.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conocimientos

Communication skills

Interpersonal skills

Multitasking

Bilingual Spanish

Descripción del empleo

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Sonny Sahni - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.