Insurance Customer Support Specialist

One80 Intermediaries; Richmond Heights (OH); Presencial; USD 20.457 - 29.136; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Tuition assistance

Disability insurance

Paid maternity leave

Descripción de la vacante

An insurance brokerage is seeking a Customer Service Representative in Richmond Heights, Ohio. This entry-level role requires handling customer inquiries with professionalism and providing detailed information on insurance policies. The ideal candidate will have at least 2 years of experience in a customer service environment and proficiency in Microsoft Word and Excel. Benefits include medical and vision insurance, a 401(k) plan, and tuition assistance. Join our team and make a difference in our customers' insurance experience.

Formación

• Minimum of 2 years of customer service experience in a high-volume call center.
• Proficiency in Microsoft Word and Excel is essential.
• Strong attention to detail and ability to follow procedures precisely.

Responsabilidades

• Handle incoming customer calls with professionalism and efficiency.
• Assist customers with policy details, claims inquiries, and billing or premium-related questions.
• Provide information on insurance products and manage account cancellations.

Conocimientos

Strong communication skills

Attention to detail

Problem solving

Empathy

Patience

Educación

High school diploma required; Associate Degree preferred

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

An insurance brokerage is seeking a Customer Service Representative in Richmond Heights, Ohio. This entry-level role requires handling customer inquiries with professionalism and providing detailed information on insurance policies. The ideal candidate will have at least 2 years of experience in a customer service environment and proficiency in Microsoft Word and Excel. Benefits include medical and vision insurance, a 401(k) plan, and tuition assistance. Join our team and make a difference in our customers' insurance experience.