Insurance Customer Support Specialist

Julie Cairns; Wisconsin; Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Group life insurance

Health insurance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Company parties

Competitive salary

Job summary

Julie Cairns - State Farm Agent is hiring a Customer Service Representative in Richland Center, WI. This full-time role focuses on delivering exceptional customer experiences, handling policy inquiries, updates, and claims processing while supporting community members.

The position offers a pathway for advancement, a supportive team environment, and a compensation range aligned with the market.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Richland Center - WI - 53581

• Group life insurance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Julie Cairns - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $50,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Richland Center - WI - 53581

Benefits

• Group life insurance
• Company parties
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Paid time off

ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Julie Cairns - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $50,000.00 per year



Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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