Insurance Customer Care Specialist

Julie Runk-Coffelt Ins Agy Inc; Alliance (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Pet friendly

Licensing assistance

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

Company parties

Dental insurance

Free snacks

Job summary

Julie Runk-Coffelt - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client support and help grow a local insurance business.

You will handle inquiries, build relationships with customers, and coordinate with the agent team to meet community needs. The role emphasizes attention to detail, strong communication, and a customer-first mindset in a friendly office environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Julie Runk-Coffelt - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client support and help grow a local insurance business.

You will handle inquiries, build relationships with customers, and coordinate with the agent team to meet community needs. The role emphasizes attention to detail, strong communication, and a customer-first mindset in a friendly office environment.