Multi-Line Representative - State Farm Agent Team Member

Julie Cairns; Richland Center (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Julie Cairns - State Farm Agent in Richland Center, WI is seeking a Multiline Representative who is dedicated to providing excellent service and making a meaningful impact in the community. The ideal candidate will be a natural relationship-builder capable of communicating effectively with customers to meet their needs.

Responsibilities include supporting daily office operations, developing relationships with clients, and participating in community marketing efforts. Candidates should possess strong organizational skills and effective communication abilities. A customer service background is preferred.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations including documentation and scheduling.
• Participate in marketing efforts to promote the office.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service experience

Job description

You May Be a Great Fit as a Multiline Representative at Julie Cairns - State Farm Agent if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Richland Center, WI 53581

At Julie Cairns - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.