Insurance Customer Support & Growth Specialist

State Farm Alpharetta - Jon Jones Agency; Alpharetta (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Alpharetta - Jon Jones Agency is seeking a Customer Service Representative to enhance exceptional customer experiences and support insurance operations. The ideal candidate will possess strong communication skills, be detail-oriented, and have a customer-first mindset. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records. The role offers opportunities for internal growth, especially for candidates with a sales mindset. Join our team to make a positive impact in the community.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

State Farm Alpharetta - Jon Jones Agency is seeking a Customer Service Representative to enhance exceptional customer experiences and support insurance operations. The ideal candidate will possess strong communication skills, be detail-oriented, and have a customer-first mindset. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records. The role offers opportunities for internal growth, especially for candidates with a sales mindset. Join our team to make a positive impact in the community.