Insurance Customer Service & Growth Specialist

Alison Jones Insurance Agency Inc.; Phoenix (AZ); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/s

Valuable experience

Growth potential/Advancement

Job summary

Alison Jones Insurance Agency Inc. is seeking a customer-focused individual to build relationships and educate clients about State Farm insurance options.

The role involves responding to inquiries on availability, coverages, policy changes, claims, and billing, with a focus on needs-based education and quality service. Compensation ranges from $35,000 to $60,000 per year, plus opportunity for commission/bonus.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Organizational skills with good time management.
• Detail oriented with strong follow-through.
• Proactive in problem solving and initiative.
• Dedicated to customer service and satisfaction.
• Ability to work effectively in a team environment and relate to customers.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance options, coverages, changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Clear communication

Organizational skills

Detail oriented

Proactive problem solving

Customer service

Team player

Ability to relate to customers

Job description

Alison Jones Insurance Agency Inc. is seeking a customer-focused individual to build relationships and educate clients about State Farm insurance options.

The role involves responding to inquiries on availability, coverages, policy changes, claims, and billing, with a focus on needs-based education and quality service. Compensation ranges from $35,000 to $60,000 per year, plus opportunity for commission/bonus.