Insurance Customer Support Agent | Hybrid + Paid Training

TEKsystems; Daytona Beach (FL); Hybrid; USD 23,000 - 26,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan - Pre-tax and R

Life Insurance (Voluntary Life & AD&D)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems in Daytona Beach, FL is seeking an Insurance Customer Service Representative to support an Insurance Servicing team. This entry-level role includes paid onsite training for 45 days and a hybrid schedule after training.

You will handle 30-40 inbound calls daily, assist employees with benefits questions, enroll in plans, and navigate multiple systems while delivering accurate, empathetic service. Starting pay is $17.00/hr (English) or $18.50/hr (Spanish bilingual), with benefits and

Qualifications

• At least 1 year of recent customer service experience.
• Call center experience preferred.
• Strong verbal and written communication skills.
• Typing speed of 35 WPM minimum.
• Onsite training required for first 45 days.

Responsibilities

• Handle 30-40 inbound calls per day.
• Assist employees with benefits and insurance-related questions.
• Help employees enroll in and update benefit plans.
• Navigate multiple systems while providing excellent customer service.
• Resolve inquiries with professionalism, empathy, and accuracy.

Skills

Customer service

Call center

Communication skills

Typing 35 WPM

Windows OS

onsite training

Reliability & transport

Tools

Windows-based systems

Job description

TEKsystems in Daytona Beach, FL is seeking an Insurance Customer Service Representative to support an Insurance Servicing team. This entry-level role includes paid onsite training for 45 days and a hybrid schedule after training.

You will handle 30-40 inbound calls daily, assist employees with benefits questions, enroll in plans, and navigate multiple systems while delivering accurate, empathetic service. Starting pay is $17.00/hr (English) or $18.50/hr (Spanish bilingual), with benefits and