Insurance Customer Success Specialist | Flexible Schedule

State Farm Agent; Roswell (GA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Licensing paid

401(k)

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Job summary

Luka Cline - State Farm Agent in Roswell, GA is seeking a Customer Service Representative Team Member to support daily operations and grow the agency through meaningful client relations. You will act as a liaison between customer needs and agency departments, promoting relevant insurance and financial services.

This role emphasizes attentive, sociable, and sales-minded professionals who can provide prompt, accurate service, follow up with customers, and help customers understand coverage

Qualifications

• Sales experience preferred (outside/inside sales, retail, or telemarketing).
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written, verbal, and listening communication skills.
• Dedicated to customer service and able to anticipate customer needs.
• Able to relate effectively to customers.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance coverages, eligibility, changes, transfers, and billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Client relationship management

Marketing to customers

Excellent communication

Customer-focused

Anticipate customer needs

Relate to customer

Job description

Luka Cline - State Farm Agent in Roswell, GA is seeking a Customer Service Representative Team Member to support daily operations and grow the agency through meaningful client relations. You will act as a liaison between customer needs and agency departments, promoting relevant insurance and financial services.

This role emphasizes attentive, sociable, and sales-minded professionals who can provide prompt, accurate service, follow up with customers, and help customers understand coverage