Customer Growth & Service Specialist - Flexible Schedule

Lukacline; Roswell (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Licensing-paid

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive pay

Flexible schedule

Job summary

Luka Cline - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and the agency departments. You will proactively market relevant products and services to improve customers' lives, develop leads, and schedule timely appointments to identify and meet coverage needs.

This role emphasizes strong communication, dedication to customer service, and the ability to foster lasting

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify needs, and market products.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

CRM experience

Communication

Customer needs anticipation

Tools

CRM software

Job description

Luka Cline - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and the agency departments. You will proactively market relevant products and services to improve customers' lives, develop leads, and schedule timely appointments to identify and meet coverage needs.

This role emphasizes strong communication, dedication to customer service, and the ability to foster lasting