Insurance Customer Experience Specialist

Lukacline; Roswell (GA); On-site; USD 31,500 - 38,500; Full time

Benefits offered by this job

Signing bonus up to $500

Commission-based pay

Job summary

Luka Cline - State Farm Agent is seeking a Customer Service Representative to support client interactions, insurance inquiries, and policy maintenance at our Roswell, GA office. You will help respond to inquiries, work with the agent on online content, and provide reliable service to policyholders.

The role emphasizes teamwork, responsiveness, and customer-focused problem solving. Compensation includes salary plus commission/bonus, with a signing bonus up to $500 and growth opportunities within

Qualifications

• Excellent communication skills, both written and verbal.
• People-oriented and able to work with the public.
• Organizational skills and attention to detail.
• Self-motivated with proactive problem solving.
• Team player committed to quality customer service.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service including inquiries about insurance availability and coverages.
• Assist in managing website and social media content with the agent.
• Maintain a strong work ethic and daily commitment to success.

Skills

Excellent communication

People-oriented

Organizational skills

Self-motivated

Detail oriented

Problem solving

Customer service

Windows applications

Tools

Windows

Job description

Luka Cline - State Farm Agent is seeking a Customer Service Representative to support client interactions, insurance inquiries, and policy maintenance at our Roswell, GA office. You will help respond to inquiries, work with the agent on online content, and provide reliable service to policyholders.

The role emphasizes teamwork, responsiveness, and customer-focused problem solving. Compensation includes salary plus commission/bonus, with a signing bonus up to $500 and growth opportunities within