Insurance & Customer Success Specialist (Flexible Schedule)

Bob English - State Farm Agent; Phenix City (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Bob English - State Farm Agent in Phenix City, AL is seeking a motivated team member to support customers, sales, and daily office operations. You will help understand customer needs, provide product information, and develop relationships across multiple product lines.

The role emphasizes strong communication, organization, and a customer-focused mindset, with opportunities for advancement and a commitment to work-life balance within a supportive team.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal commu n

Strong organizational abilities

Comfortable working in a fast-paced

Prior experience in customer service,

Must possess or be able to obtain lic.

Job description

Bob English - State Farm Agent in Phenix City, AL is seeking a motivated team member to support customers, sales, and daily office operations. You will help understand customer needs, provide product information, and develop relationships across multiple product lines.

The role emphasizes strong communication, organization, and a customer-focused mindset, with opportunities for advancement and a commitment to work-life balance within a supportive team.