Insurance Customer Care Specialist | Flexible Schedule

Beth Slaughter - State Farm Agent; Valley (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Licensing reimbursement

Simple IRA

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Job summary

Beth Slaughter - State Farm Agent is seeking a Customer Service Representative to join our team in Alabama. You will help customers with policy information, updates, and claims while delivering exceptional service that supports our growth and community presence.

The role emphasizes responsiveness, accuracy, and teamwork in a fast-paced insurance environment. We value initiative, accountability, and a client-focused approach to help people protect what matters most.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Customer service experience

Job description

Beth Slaughter - State Farm Agent is seeking a Customer Service Representative to join our team in Alabama. You will help customers with policy information, updates, and claims while delivering exceptional service that supports our growth and community presence.

The role emphasizes responsiveness, accuracy, and teamwork in a fast-paced insurance environment. We value initiative, accountability, and a client-focused approach to help people protect what matters most.