Insurance Accounts Associate | Growth & Flexible Schedule

Bob English - State Farm Agent; Phenix City (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Bob English - State Farm Agent is seeking an Account Associate to help manage daily operations and build strong customer relationships. The role focuses on servicing policyholders, updating records, and supporting agency growth in Phenix City, AL.

You will work with a small team to coordinate policy changes, handle claims follow-ups, and liaise with underwriters to ensure timely issuance. The position emphasizes independence, reliability, and customer-first service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance knowledge (preferred)

Job description

Bob English - State Farm Agent is seeking an Account Associate to help manage daily operations and build strong customer relationships. The role focuses on servicing policyholders, updating records, and supporting agency growth in Phenix City, AL.

You will work with a small team to coordinate policy changes, handle claims follow-ups, and liaise with underwriters to ensure timely issuance. The position emphasizes independence, reliability, and customer-first service.