Customer Service Specialist - Insurance (Flexible Schedule)

Frank Lewis - State Farm Agent; Auburn (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Frank Lewis - State Farm Agent in Auburn, California, is seeking a Customer Service Representative to deliver exceptional customer experiences. The role involves answering inquiries, assisting with policy changes, and processing claims in a supportive, team-oriented environment.

The ideal candidate will be detail-oriented, possess strong communication skills, and have previous customer service experience. Our agency offers a welcoming atmosphere, various benefits such as a Simple IRA, and opportunities for career growth.

Qualifications

• Communication and interpersonal skills are crucial for customer interaction.
• Detail-oriented individuals will excel in maintaining records.
• Previous customer service experience is preferred for a successful fit.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Frank Lewis - State Farm Agent in Auburn, California, is seeking a Customer Service Representative to deliver exceptional customer experiences. The role involves answering inquiries, assisting with policy changes, and processing claims in a supportive, team-oriented environment.

The ideal candidate will be detail-oriented, possess strong communication skills, and have previous customer service experience. Our agency offers a welcoming atmosphere, various benefits such as a Simple IRA, and opportunities for career growth.