Insurance Customer Success & Claims Pro

Eric Rivera - State Farm Agent; Wilkes-Barre (Luzerne County); In loco; USD 35.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) matching

Bonus based on performance

Opportunity for advancement

Descrizione del lavoro

Eric Rivera - State Farm Agent in Wilkes-Barre, PA is seeking a Customer Service Representative to deliver exceptional customer experiences and support policyholders with their insurance needs. You will coordinate with agency teammates and assist the community with inquiries and policy updates.

This role emphasizes attention to detail, empathy, and a customer-focused approach, with potential for internal growth for motivated and sales-minded candidates.

Competenze

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Mansioni

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conoscenze

Communication

Interpersonal skills

Descrizione del lavoro

Eric Rivera - State Farm Agent in Wilkes-Barre, PA is seeking a Customer Service Representative to deliver exceptional customer experiences and support policyholders with their insurance needs. You will coordinate with agency teammates and assist the community with inquiries and policy updates.

This role emphasizes attention to detail, empathy, and a customer-focused approach, with potential for internal growth for motivated and sales-minded candidates.