Insurance Customer Service Specialist — Growth & PTO

Erincarnett; New Mexico; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Albuquerque, NM is looking for a Customer Service Representative. In this role, you will enhance client experiences, resolve inquiries, and maintain records. Ideal candidates are detail-oriented with strong communication skills and previous customer service experience. This position offers a competitive salary of $42,000 - $60,000 annually and numerous benefits including bonuses, paid time off, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and capable of multitasking in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

A leading insurance agency in Albuquerque, NM is looking for a Customer Service Representative. In this role, you will enhance client experiences, resolve inquiries, and maintain records. Ideal candidates are detail-oriented with strong communication skills and previous customer service experience. This position offers a competitive salary of $42,000 - $60,000 annually and numerous benefits including bonuses, paid time off, and opportunities for advancement.