Insurance & Customer Service Specialist — Growth Path

Petersoninsurance; Reno (NV); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency based in Reno, NV is looking for a Customer Service Representative to deliver exceptional customer experiences. You will be responsible for answering inquiries, assisting with policy changes, processing claims, and maintaining records. Ideal candidates will have strong communication skills, attention to detail, and previous customer service experience. The role offers competitive salary and opportunities for internal growth, making it suitable for driven individuals.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask are required.
• Experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

A leading insurance agency based in Reno, NV is looking for a Customer Service Representative to deliver exceptional customer experiences. You will be responsible for answering inquiries, assisting with policy changes, processing claims, and maintaining records. Ideal candidates will have strong communication skills, attention to detail, and previous customer service experience. The role offers competitive salary and opportunities for internal growth, making it suitable for driven individuals.