Insurance Customer Care Specialist | Growth & Benefits

Wareagleagent; Alabama; On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Health insurance

License reimbursement

Competitive salary

Flexible schedule

Training & development

Job summary

A local insurance agency in Alabama is seeking a Customer Service Representative to enhance customer experiences and support agency growth. You will be responsible for answering inquiries, assisting with policy changes, processing claims, and maintaining records. The ideal candidate has strong communication skills and previous customer service experience. This full-time position offers competitive salary and benefits, including paid time off, health insurance, and training opportunities.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency in Alabama is seeking a Customer Service Representative to enhance customer experiences and support agency growth. You will be responsible for answering inquiries, assisting with policy changes, processing claims, and maintaining records. The ideal candidate has strong communication skills and previous customer service experience. This full-time position offers competitive salary and benefits, including paid time off, health insurance, and training opportunities.