Insurance Customer Service Specialist – Growth & Leads

Donengaagency; New York (NY); In loco; USD 38.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

401K

Salary plus commission/bonus

Paid time off

Growth potential/Advancement

Descrizione del lavoro

Don Enga - State Farm Agent in Queens Village, NY is seeking a personable, career-oriented Customer Service Representative to build and nurture customer relationships and promote State Farm products including auto, home, and life insurance. You will handle inquiries, educate clients on options, and help manage the agency’s online presence.

The role offers salary plus commission/bonus, 401K and paid time off, with growth opportunities within the agency.

Competenze

• Excellent communication skills, both written and verbal.
• Self-motivated with a proactive approach to problems.
• Detail oriented and organized in handling inquiries and data.
• Proactive in problem solving and able to adapt to customer needs.
• Dedicated to delivering exceptional customer service.
• Ability to work effectively in a team environment.
• Ability to relate to customers and understand their needs.
• Property and Casualty license (must obtain)
• Life and Health license (must obtain)

Mansioni

• Establish and follow up with customer relationships.
• Provide prompt, accurate, and friendly service to inquiries about insurance options and policy changes.
• Educate customers using a needs-based review process about available products.
• Develop leads, schedule appointments, and promote appropriate insurance solutions.
• Assist in managing agency website and social media content.

Conoscenze

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Team player

Customer relationship skills

Property & Casualty license (obtain)

Life & Health license (obtain)

Descrizione del lavoro

Don Enga - State Farm Agent in Queens Village, NY is seeking a personable, career-oriented Customer Service Representative to build and nurture customer relationships and promote State Farm products including auto, home, and life insurance. You will handle inquiries, educate clients on options, and help manage the agency’s online presence.

The role offers salary plus commission/bonus, 401K and paid time off, with growth opportunities within the agency.