Insurance Customer Service Specialist | Growth & Impact

Melanie Bakala - State Farm Agent; Shelton (WA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Melanie Bakala - State Farm Agent, located in Shelton, WA, is seeking a Customer Service Representative to enhance customer experiences and support insurance agency growth. This role involves answering inquiries, processing claims, and maintaining records. Candidates should have strong communication skills and attention to detail, preferably with customer service experience. The position offers benefits like a Simple IRA, health insurance, and opportunities for advancement, fostering a customer-focused environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask is required.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Melanie Bakala - State Farm Agent, located in Shelton, WA, is seeking a Customer Service Representative to enhance customer experiences and support insurance agency growth. This role involves answering inquiries, processing claims, and maintaining records. Candidates should have strong communication skills and attention to detail, preferably with customer service experience. The position offers benefits like a Simple IRA, health insurance, and opportunities for advancement, fostering a customer-focused environment.