Customer Service Rep - Flexible Schedule & Growth

State Farm Agent; Shelton (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Melanie Bakala is seeking a Customer Service Representative to join a dynamic team. You will deliver exceptional customer experiences, handle policy inquiries, and support customers through changes and claims.

The role emphasizes service, accuracy, and community engagement. Join a busy insurance and financial services office with growth potential, a collaborative culture, and opportunities for advancement.

Qualifications

• Communication and interpersonal skills are essential.
• Detail oriented and able to multitask is important.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail oriented

Job description

State Farm Agent Melanie Bakala is seeking a Customer Service Representative to join a dynamic team. You will deliver exceptional customer experiences, handle policy inquiries, and support customers through changes and claims.

The role emphasizes service, accuracy, and community engagement. Join a busy insurance and financial services office with growth potential, a collaborative culture, and opportunities for advancement.