Insurance Client Advocate — Growth‑Oriented CSR

State Farm Agent; Grand Ledge (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Grand Ledge is looking for a Customer Service Representative to create exceptional client experiences. You will handle customer inquiries, assist with policy changes, and process claims while being part of a supportive team environment.

Ideal candidates should have strong communication skills and customer service experience. The role offers numerous benefits, including 401(k) matching, performance bonuses, and opportunities for internal growth.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

State Farm Agent in Grand Ledge is looking for a Customer Service Representative to create exceptional client experiences. You will handle customer inquiries, assist with policy changes, and process claims while being part of a supportive team environment.

Ideal candidates should have strong communication skills and customer service experience. The role offers numerous benefits, including 401(k) matching, performance bonuses, and opportunities for internal growth.