Insurance Customer Service Specialist - Flexible Schedule

The Juris Agency; Wilder (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Flexible Schedule

Health Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Job summary

Insurance Services of No KY Inc. in Wilder, Kentucky, seeks an Insurance Customer Service Representative to greet clients and guide them through policies, billing, and claims.

The role emphasizes responsive service, accurate recordkeeping, and collaboration with agents to ensure a seamless customer experience. The position requires an active insurance license, a high school diploma or equivalent, and at least 1 year of customer service experience, with strong communication and computer skills.

Qualifications

• Must have an active insurance license.
• High school diploma or equivalent required.
• Minimum of 1 year of experience in a customer service role.
• Familiarity with insurance terminology and processes is a strong plus.
• Excellent verbal and written communication skills.
• Proficiency in using computer systems and various software applications.
• Ability to multitask and manage time effectively in a busy office setting.
• A positive and empathetic approach to helping others.

Responsibilities

• Greet and assist clients in a friendly and professional manner, whether in person, over the phone, or via email.

Skills

Customer service

Communication

Empathy

Time management

Multitasking

Problem solving

Education

High school diploma or equivalent

Insurance license

Tools

CRM software

Office software

Job description

Insurance Services of No KY Inc. in Wilder, Kentucky, seeks an Insurance Customer Service Representative to greet clients and guide them through policies, billing, and claims.

The role emphasizes responsive service, accurate recordkeeping, and collaboration with agents to ensure a seamless customer experience. The position requires an active insurance license, a high school diploma or equivalent, and at least 1 year of customer service experience, with strong communication and computer skills.