Insurance Customer Service Specialist | Flexible Schedule

State Farm Agent; City of Poughkeepsie (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support agency operations in Poughkeepsie. The role involves responding to inquiries, assisting with policy changes, and processing claims.

Ideal candidates possess strong communication skills and previous customer service experience. The position offers a competitive salary between $50,000 and $75,000 and benefits, including health insurance and paid time off.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to handle multiple tasks.
• Preferred experience in customer service roles.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist with policy changes and updates.
• Process insurance claims and follow-up.
• Maintain accurate customer interaction records.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support agency operations in Poughkeepsie. The role involves responding to inquiries, assisting with policy changes, and processing claims.

Ideal candidates possess strong communication skills and previous customer service experience. The position offers a competitive salary between $50,000 and $75,000 and benefits, including health insurance and paid time off.