Insurance Support Specialist, Flexible Schedule & Growth

The Dalleo Group Insurance; City of Poughkeepsie (NY); On-site; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Poughkeepsie is seeking an Insurance Customer Service Representative. In this role, you will serve as a key contact for clients, addressing inquiries and helping them navigate insurance-related matters. Applicants should possess strong communication and problem-solving skills, as well as a detail-oriented mindset. The position offers a competitive salary and various benefits, including licensing support, a flexible schedule, and opportunities for advancement.

Qualifications

• Interest in marketing products and services based on customer needs.
• Able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers.
• Respond promptly to customer inquiries via phone and email.
• Provide information about insurance policies and claims processes.
• Assist clients with policy changes and renewals.
• Investigate and resolve customer issues with empathy.

Skills

Excellent communication skills

Detail oriented

Proactive in problem-solving

People-oriented

Able to work in a team environment

Job description

A local insurance agency in Poughkeepsie is seeking an Insurance Customer Service Representative. In this role, you will serve as a key contact for clients, addressing inquiries and helping them navigate insurance-related matters. Applicants should possess strong communication and problem-solving skills, as well as a detail-oriented mindset. The position offers a competitive salary and various benefits, including licensing support, a flexible schedule, and opportunities for advancement.