Insurance Customer Service Specialist | Flexible Schedule

State Farm Agent; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Profit sharing

Training & development

Job summary

Brent Allen - State Farm Agent in NW Austin is seeking a Customer Service Representative to join our busy office. You will help clients with policy information, guide them through changes, and support claims processing while delivering friendly, accurate service.

Join a team that values teamwork, rewards performance with monthly bonuses, and offers opportunities for advancement. This role is on-site, with a competitive salary and benefits designed to help you grow professionally.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service

Job description

Brent Allen - State Farm Agent in NW Austin is seeking a Customer Service Representative to join our busy office. You will help clients with policy information, guide them through changes, and support claims processing while delivering friendly, accurate service.

Join a team that values teamwork, rewards performance with monthly bonuses, and offers opportunities for advancement. This role is on-site, with a competitive salary and benefits designed to help you grow professionally.