Insurance Customer Success Specialist | Flexible Schedule

Carrie Welch - State Farm Agent; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring Bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Carrie Welch - State Farm Agent in Austin, Texas, is looking for a Customer Service Representative to enhance customer experiences and support the growth of the agency.

The ideal candidate will have strong communication skills and a detail-oriented mindset, helping customers with inquiries and policy changes. Opportunities for advancement and a flexible schedule are offered, alongside competitive benefits.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with an ability to multitask effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Carrie Welch - State Farm Agent in Austin, Texas, is looking for a Customer Service Representative to enhance customer experiences and support the growth of the agency.

The ideal candidate will have strong communication skills and a detail-oriented mindset, helping customers with inquiries and policy changes. Opportunities for advancement and a flexible schedule are offered, alongside competitive benefits.