Insurance Customer Care Specialist | Flexible Schedule

Lee Corbin - State Farm Agent; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Lee Corbin - State Farm Agent in Austin, TX is seeking a Customer Service Representative to deliver exceptional service and support the agency’s growth. You will answer inquiries, provide policy information, and help customers with changes and updates to their coverage.

This role emphasizes accuracy, empathy, and teamwork, with opportunities for internal growth for sales-minded candidates and a pathway to advance within the agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service

Job description

Lee Corbin - State Farm Agent in Austin, TX is seeking a Customer Service Representative to deliver exceptional service and support the agency’s growth. You will answer inquiries, provide policy information, and help customers with changes and updates to their coverage.

This role emphasizes accuracy, empathy, and teamwork, with opportunities for internal growth for sales-minded candidates and a pathway to advance within the agency.