Insurance Customer Service Specialist

Brian Stolper; Elmhurst (IL); Vor Ort; USD 40.000 - 50.000; Vollzeit

Benefits dieser Stelle

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

401(k) matching

Bonus based on performance

Zusammenfassung

State Farm agent team in Elmhurst, IL is seeking a Customer Service Representative to serve existing customers by phone, email and in person. No prior insurance experience is required. If you enjoy helping people, communicating clearly, and solving problems, we’d like to meet you.

You’ll study for and obtain the required licenses while growing with the agency. Base salary $40,000–$50,000 annually, plus performance-based bonuses, health insurance, 401(k), and opportunities for advancement within

Qualifikationen

• Previous insurance experience is not required.
• People-oriented professional who enjoys helping customers and solving problems.
• Willing to study and obtain the required insurance licenses.

Aufgaben

• Provide outstanding service to existing customers by phone, email, and in person.
• Help customers with policy questions, coverage changes, billing questions, and general account needs.
• Build strong, long-term relationships with customers.
• Review customer accounts and identify opportunities for additional insurance or financial products.
• Help customers understand their options and make informed decisions.
• Follow up on customer requests and ensure issues are handled accurately and professionally.
• Work toward service, retention, and account-growth goals.
• Complete required insurance licensing and ongoing training.

Kenntnisse

Customer service mindset

Communication skills

Dependable

Team player

Jobbeschreibung

State Farm agent team in Elmhurst, IL is seeking a Customer Service Representative to serve existing customers by phone, email and in person. No prior insurance experience is required. If you enjoy helping people, communicating clearly, and solving problems, we’d like to meet you.

You’ll study for and obtain the required licenses while growing with the agency. Base salary $40,000–$50,000 annually, plus performance-based bonuses, health insurance, 401(k), and opportunities for advancement within