Insurance Customer Service Representative Trainee

Jim Myers State Farm Agency; Columbia (MD); Presencial; USD 33.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Medical plan allowance

Bonuses

Paid training

Professional development

Career advancement

Team environment

Descripción de la vacante

Jim Myers State Farm Agency in Columbia, Maryland, seeks an Entry-Level Insurance Customer Service Representative Trainee who is eager to learn and grow. You will work beside licensed professionals, receiving coaching as you develop your knowledge of auto, home, and other insurance products while delivering friendly service.

No prior insurance experience is required; the right attitude, reliability, and teamwork will help you succeed as you gain licenses and experience within our supportive

Formación

• Must have or be able to obtain Property & Casualty license.
• Entry-level role; no extensive insurance experience required.
• Desire to learn, be coachable, and maintain a professional demeanor.
• Ability to build relationships and provide excellent customer service.

Responsabilidades

• Assist licensed customer service representatives with day-to-day needs.
• Help customers with questions about their insurance policies and coverage.
• Learn to handle requests, policy changes, payments, and other service tasks.
• Maintain and process customer information and policy records.
• Provide friendly, professional service to State Farm customers.

Conocimientos

Customer service

Communication

Teamwork

Learner mindset

Descripción del empleo

Insurance Customer Service Representative Trainee

Jim Myers - State Farm Agency COLUMBIA, Maryland, United States

About this position

Insurance Customer Service Representative Trainee

Jim Myers State Farm Agency is looking for a motivated, dependable, and coachable individual to join our team as an Entry-Level Insurance Customer Service Representative.

This is an excellent opportunity for someone who is interested in building a career in insurance but may not have extensive industry experience yet. You will work alongside our team of experienced licensed customer service professionals who will help train and guide you as you learn the business.

We are looking for someone who is excited to learn, willing to be coached, and committed to providing excellent service to our customers.

No extensive insurance experience is required — we are looking for the right attitude and willingness to learn.

What You'll Do

• Assist our experienced licensed customer service representatives with day-to-day customer service needs.
• Help customers with questions regarding their insurance policies and coverage.
• Learn how to handle customer requests, policy changes, payments, and other service needs.
• Assist with processing and maintaining customer information and policy records.
• Provide friendly, professional service to new and existing State Farm customers.
• Learn about Property & Casualty insurance products and agency procedures.
• Identify opportunities to assist customers with additional insurance needs as you gain experience.
• Follow established processes while developing your insurance knowledge and customer service skills.
• Work closely with experienced team members and management to develop your skills.

What We're Looking For

• Property & Casualty license required or must be able to obtain one.
• Entry-level candidates are encouraged to apply.
• Insurance experience is helpful but not required.
• Strong desire to learn and grow within the insurance industry.
• Coachable and willing to learn.
• Positive attitude and professional demeanor.
• Strong communication and customer service skills.
• Dependable, organized, and able to follow through.
• Comfortable working as part of a team.
• Ability to build positive relationships with customers and coworkers.

Compensation

• $33,000–$50,000 annual earning potential
• Hourly/base pay
• Activity-based earning opportunities
• Performance bonuses
• Opportunities to increase earning potential as your skills and responsibilities grow

Benefits

• 401(k)
• Potential for medical plan allowance
• Performance bonuses
• Paid training
• Ongoing professional development
• Career advancement opportunities
• Supportive team environment

Why Join Jim Myers State Farm Agency?

You don't have to know everything about insurance on day one. We're looking for someone who wants to learn.

You'll have the opportunity to work directly alongside licensed customer service professionals with experience who can help you learn the industry, develop your customer service skills, and build a strong foundation for a long-term career.

If you're dependable, coachable, eager to learn, and looking for an opportunity to grow with an established State Farm agency, we'd love to meet you.