Entry-Level Insurance CSR | Paid Training & Growth

gobravvo; Columbia (MD); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

401(k) plan

Medical plan allowance

Paid training

Career advancement

Collaborative team

Job summary

Jim Myers State Farm Agency in Columbia, MD, is hiring an Insurance Customer Service Representative for a full-time position. This entry-level role focuses on learning Property & Casualty insurance, providing direct support to customers and licensed teammates, and gaining hands-on policy servicing experience.

You will receive comprehensive paid training, mentorship, and ongoing development as you build essential customer service and insurance knowledge, with opportunities for career growth

Qualifications

• Entry-level candidate with desire to learn insurance.
• Willing to obtain Property & Casualty license with training provided.
• Strong communication and customer service mindset.

Responsibilities

• Assist experienced licensed team members with daily customer service tasks and policy management.
• Respond to customer inquiries regarding insurance policies and coverage options.
• Learn and execute processes for handling customer requests, policy changes, and payments.
• Maintain accurate customer information and policy records.
• Provide professional, friendly service to new and existing customers.
• Acquire knowledge of Property & Casualty insurance products and agency procedures.
• Identify opportunities to recommend additional insurance products as you learn.
• Follow agency processes while expanding your industry knowledge.

Skills

Communication skills

Interpersonal skills

Team collaboration

Job description

Jim Myers State Farm Agency in Columbia, MD, is hiring an Insurance Customer Service Representative for a full-time position. This entry-level role focuses on learning Property & Casualty insurance, providing direct support to customers and licensed teammates, and gaining hands-on policy servicing experience.

You will receive comprehensive paid training, mentorship, and ongoing development as you build essential customer service and insurance knowledge, with opportunities for career growth