Customer Service Representative - State Farm Agent Team Member

Gardner Ins and Fin Svcs Inc; Hellertown (PA); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Licensing support

401(k)

Performance bonus

Competitive salary

Health insurance

Advancement opportunities

Paid time off

Training & development

Résumé du poste

Jim Gardner State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support growth for the agency in Hellertown, PA. You will resolve inquiries, coordinate with team members, and anticipate community needs while building a strong local presence.

This role offers growth opportunities for driven, sales-minded candidates and includes licensing support, benefits, and ongoing training to advance within the agency.

Qualifications

• Strong communication and interpersonal abilities.
• Detail-oriented with multitasking capabilities.
• Previous customer service experience preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication

Interpersonal skills

Multitasking

Description du poste

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jim Gardner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.