Insurance Customer Service Representative

Bitner Henry 56 Group; Hagerstown (MD); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Retirement plan

Paid time off

Training & development

Team support

Job summary

Bitner Henry Insurance Group in Hagerstown, MD, is seeking an Insurance Customer Service Representative to join our state-of-the-art facility. You will support a large base of church, nonprofit, and small business clients with policy questions, billing, and claims assistance.

We value service, reliability, and teamwork. If you are customer-focused, detail-oriented, and eager to learn, you can pursue an insurance license while growing with our experienced team.

Qualifications

• Desire to serve others.
• History of stable work commitments.
• Ability to build strong relationships with teammates.
• Attention to detail and strong problem-solving skills.
• Ability to effectively use technology.
• Willingness to learn and obtain an insurance license.

Skills

Customer service

Stable work history

Relationship building

Attention to detail

Tech proficiency

Insurance license readiness

Job description

Insurance Customer Service Representative

This is an opportunity to work with our team at our state of the art facility located at 13424 Pennsylvania Ave., Ste 200, Hagerstown, MD 21742.

With more than 7,000 customers across eight states, the Bitner Henry Insurance Group is one of the largest providers of insurance and risk management services to the church, social service, and non-profit sectors on the East coast. Founded in 1938, the Bitner Henry Insurance Group is now a fourth-generation family owned and operated insurance agency that retains the core values of professionalism, integrity, and caring. Now serving insurance needs in a wide, multi-state region, Bitner Henry Insurance provides personal, business, church and social service insurance. You can more about Bitner Henry Insurance at: www.bitnerhenry.com.

We are continuing to grow, and we are even making plans to open new markets. Thus, we are seeking customer service professionals to join in the exciting work that is ahead of us.

Qualifications

Required qualifications:

• A desire to serve others.
• History of stable work commitments.
• Ability to establish and build strong relationships with teammates.
• Attention to detail and strong problem-solving skills.
• Ability to effectively use technology.
• A willingness to learn and obtain an insurance license.

Physical Demands

• Physical demands: While performing the duties of this job, the employee is occasionally required to walk; stand; sit; use hands; reach with hands and arms; balance; stoop; talk and hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The position requires the employee to have a valid driver’s license and ability to drive a car.
• Work environment: Fast paced, minimal noise, team orientation.

Rewards

• Competitive pay with a range of $20.00 to $35.00 per hour.
• Benefits: health, dental, vision, disability, and group term life.
• Retirement.
• Paid time off.
• On-going training, continuing education, and professional development.
• Continuous support from teammates, managers, and agency owners.

Insurance coverage should not be considered bound unless/until written verification is received from an authorized representative of American Church Group or Bitner-Henry Insurance Agency. Email transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses.