Insurance Customer Service Representative

The Juris Agency; Eaton (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Job summary

CoverLink Insurance in Eaton, OH is seeking a Full-Time Insurance Customer Service Representative to join our growing team. You will interact with clients daily to determine insurance needs and identify the best policy to meet them.

If you’re an active listener, you’ll quickly build rapport, stay motivated, and invest in your growth and success. Our family-first culture and industry-leading technology set us apart.

Qualifications

• Property & Casualty license required or willingness to obtain one.
• 3–6 years of customer service experience.
• Excellent written and verbal communication skills.
• Detail-oriented with professional phone etiquette.
• Proficient with Microsoft Office Suite.

Responsibilities

• Build strong relationships with clients, educating and advising them on the policies that best fit their unique needs.
• Identify opportunities to round out client accounts through cross-selling and upselling.
• Issue insurance documentation and assist clients with policy changes.
• Shop renewals and work to maintain strong client retention.

Skills

Customer service

Communication

Team player

Microsoft Office

Education

High School Diploma

Tools

CRM software

Policy management systems

Job description

Job Description

Are you looking for a chance to break into the insurance industry? Or perhaps, to further your insurance career?

CoverLink Insurance in Eaton, OH is looking to add a Full-Time Insurance Customer Service Representative to our growing team. As an insurance customer service representative, you will be interacting with clients on a daily basis to determine their insurance needs and find the policy that will best benefit them. If you're an active listener, quickly build rapport with clients, are motivated, and invested in your own growth and success, this is the perfect position for you. Our strong culture, family-first environment, and adoption of industry-leading technology make us unique within the insurance industry. Since its founding in 1920, CoverLink has operated with a simple philosophy:Doing what's best for our clients, associates and the communities we serve.

If you're interested in taking your skills to the next level in a constantly evolving industry,

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Parental Leave
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Evenings Off

Responsibilities

• Build strong relationships with clients, educating and advising them on the policies that best fit their unique needs
• Identify opportunities to round out client accounts through cross-selling and upselling
• Issue insurance documentation and assist clients with policy changes
• Shop renewals and work to maintain strong client retention

Requirements

• A Property & Casualty license is required, but we will help you get your license if needed.
• 3-6 Years Customer Service Experience
• Team player with a positive attitude and professional phone and office etiquette.
• Detail-oriented with excellent written and verbal communication skills.
• Basic computer software proficiency including experience with Microsoft Office Suite.