Insurance Customer Service Rep – Growth & Rewards

Yourbrightonagent; Brighton (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Brighton, MI is seeking a Customer Service Representative to deliver exceptional customer experiences and support insurance needs. The ideal candidate is customer-focused, empathetic, and detail-oriented. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining records. The position offers a competitive salary and opportunities for advancement.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and pay attention to detail.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

An insurance agency in Brighton, MI is seeking a Customer Service Representative to deliver exceptional customer experiences and support insurance needs. The ideal candidate is customer-focused, empathetic, and detail-oriented. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining records. The position offers a competitive salary and opportunities for advancement.