Account Associate - State Farm Agent Team Member Council Bluffs - IA

Tracy Hough; Council Bluffs (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health stipend

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Signing bonus

Job summary

Tracy Hough State Farm Agent is seeking an Account Associate to support daily agency operations in Council Bluffs, IA. You will help customers understand insurance options, process policy applications and renewals, and maintain precise records of interactions.

The role emphasizes relationship-building and responsive service. As part of a small, collaborative team, you will contribute to growth through proactive outreach, customer education, and teamwork, with opportunities for advancement and a

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service

Job description

Account Associate - State Farm Agent Team Member

Full Time in Council Bluffs - IA

• Health stipend
• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Signing bonus

ABOUT OUR AGENCY

I’ve been a State Farm Agent since April 1, 2001, after starting my career as a financial analyst with an insurance company. My background in finance helped shape my approach to helping people understand their options and make informed decisions about protecting what matters most. I attended the University of Nebraska at Omaha, and today, my agency is built around educating customers, protecting their assets, and identifying gaps so they can feel confident about their financial future.

With a team of four, we’ve created a supportive environment where we lift each other up, continue learning, and encourage one another to grow. We believe in lifelong development and making a difference both inside and outside the office. We also enjoy team outings and volunteering in our community.

We offer a 401(k), PTO, and a health stipend, along with opportunities to connect as a team and give back locally.

I’m looking for someone with a positive attitude, strong work ethic, and a genuine desire to help people. Coachability, reliability, organization, adaptability, and comfort with technology are important, along with the ability to ask thoughtful questions and think on your feet. If you enjoy learning, building relationships, and helping people find solutions that support their goals and dreams, I’d love to meet you!

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Tracy Hough - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.