Insurance Customer Service Rep

The Juris Agency; Merridale Gardens (MD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Paid Time Off

Retirement Plan

Licensing Assistance

Tuition Reimbursement

Career Growth Opportunities

Job summary

Browning Reagle Insurance Agency in Maryland is seeking an Insurance Customer Service Representative to assist clients with policy changes, identify coverage needs, and strengthen relationships through personalized service. The role offers hands-on training, licensing assistance, and growth into a sales track in a collaborative, small-town setting.

The position includes competitive hourly pay with benefits and opportunities for advancement as you expand your insurance knowledge and customer

Qualifications

• Insurance license required
• Friendly and compassionate demeanor
• Strong attention to detail
• Ability to multitask effectively
• Proficient typing and computer skills
• Organized with dependable follow-up
• Willingness to learn new systems

Responsibilities

• Process auto, home, and umbrella policy changes
• Identify coverage gaps with clients
• Cross-sell appropriate insurance products
• Promote agency services to customers
• Build lasting client relationships
• Generate referrals and new policy opportunities

Job description

Job Description

Browning Reagle Insurance Agency is an established independent insurance agency known for building lasting client relationships through knowledgeable guidance and exceptional service. You will work alongside a collaborative team of approximately ten professionals who value accuracy, accountability, and helping one another succeed. Every day offers the opportunity to build meaningful relationships with clients while expanding your insurance knowledge in a welcoming small-town environment. Employees enjoy working here because leadership supports their professional development, the customers are friendly, and the team works together to deliver outstanding service.

As an Insurance Customer Service Representative, you'll help clients with policy changes, identify coverage needs, and strengthen customer relationships through personalized service. You'll receive hands‑on training, licensing assistance, continuing education, and the opportunity to grow into a sales role as your experience develops. This position is ideal for someone who enjoys helping people, stays organized, and takes pride in delivering accurate, dependable service.

• $18 to $23 per hour base pay
• Health, dental, vision, disability, and supplemental insurance
• Paid Time Off
• Retirement plan with bonus opportunities
• Career growth through licensing assistance and continuing education

Build your future with an agency where strong relationships, professional growth, and exceptional customer service come first.

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Hands on Training
• Tuition Reimbursement
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Bonus Opportunities
• Licensing Assistance
• Advancement Opportunities
• Continuing Education Opportunities
• Ongoing Training Seminars
• Performance Bonuses
• Equipment Provided
• Supplemental Insurance

Responsibilities

• Process auto, home, and umbrella policy changes
• Identify coverage gaps with clients
• Cross-sell appropriate insurance products
• Promote agency services to customers
• Build lasting client relationships
• Generate referrals and new policy opportunities

Requirements

• Insurance license required
• Friendly and compassionate demeanor
• Strong attention to detail
• Ability to multitask effectively
• Proficient typing and computer skills
• Organized with dependable follow-up
• Willingness to learn new systems