Insurance Customer Service Pro — Growth & Flexible Schedule

Callie Armstrong; Vancouver (WA); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Callie Armstrong, a State Farm Agent, is seeking a Customer Service Representative to deliver exceptional service and policy guidance in a friendly, community-focused agency. You will resolve inquiries, assist with policy changes, and coordinate with team members to ensure smooth operations.

Ideal candidates bring strong communication and multitasking skills, a customer-service mindset, and a willingness to grow with the agency through ongoing training and performance-based recognition.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Callie Armstrong, a State Farm Agent, is seeking a Customer Service Representative to deliver exceptional service and policy guidance in a friendly, community-focused agency. You will resolve inquiries, assist with policy changes, and coordinate with team members to ensure smooth operations.

Ideal candidates bring strong communication and multitasking skills, a customer-service mindset, and a willingness to grow with the agency through ongoing training and performance-based recognition.